Billing and subscription
- Does Zendesk charge for all users in the account?
- Are agent and admin roles priced differently?
- How can I change the credit card on file for my account? [Video]
- Can I get a refund for my canceled subscription?
- Can I change my account subscription to monthly or annual billing periods?
- Does Zendesk offer a free API-only agent license?
- Can I remove my credit card information from my account subscription?
- Payment issues: 51 - Decline
- Payment Issues: 430306 - Expired Card
- Uh-oh! We Were Unable To Process Your Payment
- What counts as an agent seat in Zendesk?
- Can I have a different number of licenses in Support and Guide?
- Is it possible to upgrade the plan or features for the owner and not the agents?
- Why did my subscription change not go into effect immediately?
- What forms of payment does Zendesk accept?
- Payment Issues: 430360 - Low Funds
- How do I access an invoice from someone else's account?
- How much does Zendesk cost?
- I made a mistake when selecting options in my subscription. How do I fix it?
- Where can I find a breakdown of my bill?
- How do I upgrade my trial to a paid account? [Video]
- How do I find my subscription renewal date?
- Is the account owner included in the number of agents paid for?
- Payment issues: 5 - Decline
- Error message: A transaction error occurred
- I am on the finance team, how do I update our Zendesk account billing details?
- What do I do when my Zendesk trial expires?
- How can I get a copy of my account invoices?
- What are the wire transfer payment details for Zendesk?
- Payment issues: 41 - Hold-call
- Does Zendesk charge for all users in the account?
- Are agent and admin roles priced differently?
- How can I change the credit card on file for my account? [Video]
- Can I get a refund for my canceled subscription?
- Can I change my account subscription to monthly or annual billing periods?
- Does Zendesk offer a free API-only agent license?
- Can I remove my credit card information from my account subscription?
- Payment issues: 51 - Decline
- Payment Issues: 430306 - Expired Card
- Uh-oh! We Were Unable To Process Your Payment
- What counts as an agent seat in Zendesk?
- Can I have a different number of licenses in Support and Guide?
- Is it possible to upgrade the plan or features for the owner and not the agents?
- Why did my subscription change not go into effect immediately?
- What forms of payment does Zendesk accept?
- Payment Issues: 430360 - Low Funds
- How do I access an invoice from someone else's account?
- How much does Zendesk cost?
- I made a mistake when selecting options in my subscription. How do I fix it?
- Where can I find a breakdown of my bill?
- How do I upgrade my trial to a paid account? [Video]
- How do I find my subscription renewal date?
- Is the account owner included in the number of agents paid for?
- Payment issues: 5 - Decline
- Error message: A transaction error occurred
- I am on the finance team, how do I update our Zendesk account billing details?
- What do I do when my Zendesk trial expires?
- How can I get a copy of my account invoices?
- What are the wire transfer payment details for Zendesk?
- Payment issues: 41 - Hold-call