{"showBanner":false,"urlFilters":[],"type":"warning","title":"Service Incident","content":"We are investigating reports of customers being unable to use our Zendesk Widget for support. If you need urgent assistance, please reach out to serviceincident@zendesk.com. For more information, .","linkURL":"https://support.zendesk.com/hc/en-us/articles/4577692745114-Service-Incident-May-4th-2022-Zendesk-ZBot-Widget-unavailable","linkText":"please read this announcement"}
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  1. Zendesk help
  2. Admin Center
  3. Advice and troubleshooting
  4. Account administration
  1. Zendesk help
  2. Admin Center
  3. Advice and troubleshooting
  4. Account administration

Account administration

  • Agent suddenly downgraded to end user
  • Generating a performance profile for troubleshooting
  • Is it possible to transfer my Support account ownership to a Sell-only user?
  • How to use our troubleshooting guides
  • Where can I find my Zendesk subdomain?
  • Can I schedule a future cancellation date for my account?
  • Can we have more than one account owner?
  • How do I cancel my account?
  • How do I merge or migrate two Zendesk accounts?
  • Will there be any issues with changing the account owner?
  • Who is the owner of my account? [Video]
  • Can I verify my subdomain to be used in Google Search Console?
  • General performance issues troubleshooting guide
  • How do I change my Zendesk subdomain if my company is renamed? 
  • What information should I include when I contact Zendesk Customer Support?
  • How do I make my sandbox sync with my production account?
  • How do I export my data and reports from all of the Zendesk products?
  • I just took over as the account owner. What do I need to know?
  • Can I get my old subdomain back?
  • Will my account and settings reset when I move from a trial to a paid account?
  • How can I update my subscription?
  • How can I migrate information from another platform into Zendesk?
  • Which time zone does Zendesk use?
  • Can I reactivate or retrieve data from a canceled account?
  • How do I reactivate my suspended, expired, or canceled account?
  • Why is Zendesk slow when I work from home? How do I fix it?
  • How do I get a sandbox account test environment?
  • Generating a HAR file for troubleshooting
  • Agent suddenly downgraded to end user
  • Generating a performance profile for troubleshooting
  • Is it possible to transfer my Support account ownership to a Sell-only user?
  • How to use our troubleshooting guides
  • Where can I find my Zendesk subdomain?
  • Can I schedule a future cancellation date for my account?
  • Can we have more than one account owner?
  • How do I cancel my account?
  • How do I merge or migrate two Zendesk accounts?
  • Will there be any issues with changing the account owner?
  • Who is the owner of my account? [Video]
  • Can I verify my subdomain to be used in Google Search Console?
  • General performance issues troubleshooting guide
  • How do I change my Zendesk subdomain if my company is renamed? 
  • What information should I include when I contact Zendesk Customer Support?
  • How do I make my sandbox sync with my production account?
  • How do I export my data and reports from all of the Zendesk products?
  • I just took over as the account owner. What do I need to know?
  • Can I get my old subdomain back?
  • Will my account and settings reset when I move from a trial to a paid account?
  • How can I update my subscription?
  • How can I migrate information from another platform into Zendesk?
  • Which time zone does Zendesk use?
  • Can I reactivate or retrieve data from a canceled account?
  • How do I reactivate my suspended, expired, or canceled account?
  • Why is Zendesk slow when I work from home? How do I fix it?
  • How do I get a sandbox account test environment?
  • Generating a HAR file for troubleshooting
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