{"showBanner":false,"urlFilters":["/community/"],"type":"warning","title":"Service Incident","content":"An error occurred last week resulting in the deletion of many community posts. Restoration efforts are underway, but posts could be missing for several days. For more information, .","linkURL":"https://support.zendesk.com/hc/en-us/community/posts/4414461584794-Service-incident-missing-community-posts-and-comments","linkText":"please read this announcement"}
Logo
Community
English (US)
languages
Deutsch Español Français 日本語 한국어 Português do Brasil
Current: English (US)
Sign in
  1. Zendesk help
  2. Zendesk Suite
  3. Zendesk from home 🎥
  4. Live support & messaging channels
  1. Zendesk help
  2. Zendesk Suite
  3. Zendesk from home 🎥
  4. Live support & messaging channels

Live support & messaging channels

  • Chat vs messaging - the admin & agent perspective 👨🏻‍💻
  • Maximizing the pre-chat form 📝
  • Improving agent efficiency using Chat shortcuts ✨
  • Integrate your phone support strategy 📞
  • Chat vs. messaging - the customer's perspective 🗣
  • Best practices for chat etiquette 📱
  • Busy season tips: Chat your way to better CX 💬
  • Mitigating and addressing abandoned calls in Talk 📞
  • Helpful Chat triggers 🗯
  • Chat vs messaging - the admin & agent perspective 👨🏻‍💻
  • Maximizing the pre-chat form 📝
  • Improving agent efficiency using Chat shortcuts ✨
  • Integrate your phone support strategy 📞
  • Chat vs. messaging - the customer's perspective 🗣
  • Best practices for chat etiquette 📱
  • Busy season tips: Chat your way to better CX 💬
  • Mitigating and addressing abandoned calls in Talk 📞
  • Helpful Chat triggers 🗯
Zendesk 989 Market St., San Francisco, CA 94103 Privacy Policy | Terms & Conditions | Cookie Policy | System Status
Powered by Zendesk