{"showBanner":true,"urlFilters":["/community/"],"type":"success","title":"Zendesk User Groups have launched!","content":"Connect, learn, and share with users like you. ","linkURL":"https://usergroups.zendesk.com/about/about-user-groups/","linkText":"Click here to learn more."}
Logo
Community
English (US)
languages
Deutsch Español Français Italiano 日本語 한국어 Português do Brasil 简体中文
Current: English (US)
Sign in
  1. Zendesk help
  2. Email
  3. Email documentation
  1. Zendesk help
  2. Email
  3. Email documentation

Email documentation

  • Email resources
  • Getting started with email - Introduction
  • Understanding the support address end-user experience
  • Adding support email addresses for users to submit tickets
  • Forwarding incoming email to Zendesk Support
  • Managing your support addresses
  • Testing your email setup
  • Getting started with email - Part 1: How the email channel works
  • Getting started with email - Part 2: Incoming email requests and notifications
  • Getting started with email - Part 3: Outgoing email notifications
  • Getting started with email - Part 4: Common email channel problems
  • Understanding simplified email threading
  • Implementing simplified email threading for email applications
  • Decommissioning email support addresses
  • Email encryption and private email relay services
  • Adding and removing the delimiter from email notifications
  • Adding or removing ticket links in emails
  • Showing user profile photos in HTML emails
  • Setting up suspended ticket notifications
  • Causes for ticket suspension
  • Guidelines for reviewing suspended tickets
  • Disabling and enabling rich content in incoming emails
  • Customizing the welcome email and the account verification email
  • About mail loops and Zendesk email
  • Working with email address conflicts in ticket replies
  • Verifying an end user's email address
  • Verifying the account owner's email address
  • Allowing Zendesk to send email on behalf of your email domain
  • Digitally signing your email with DKIM
  • Enabling automatic ticket creation for your Gmail inbox
  • Email resources
  • Getting started with email - Introduction
  • Understanding the support address end-user experience
  • Adding support email addresses for users to submit tickets
  • Forwarding incoming email to Zendesk Support
  • Managing your support addresses
  • Testing your email setup
  • Getting started with email - Part 1: How the email channel works
  • Getting started with email - Part 2: Incoming email requests and notifications
  • Getting started with email - Part 3: Outgoing email notifications
  • Getting started with email - Part 4: Common email channel problems
  • Understanding simplified email threading
  • Implementing simplified email threading for email applications
  • Decommissioning email support addresses
  • Email encryption and private email relay services
  • Adding and removing the delimiter from email notifications
  • Adding or removing ticket links in emails
  • Showing user profile photos in HTML emails
  • Setting up suspended ticket notifications
  • Causes for ticket suspension
  • Guidelines for reviewing suspended tickets
  • Disabling and enabling rich content in incoming emails
  • Customizing the welcome email and the account verification email
  • About mail loops and Zendesk email
  • Working with email address conflicts in ticket replies
  • Verifying an end user's email address
  • Verifying the account owner's email address
  • Allowing Zendesk to send email on behalf of your email domain
  • Digitally signing your email with DKIM
  • Enabling automatic ticket creation for your Gmail inbox
  • Next ›
  • Last »
Zendesk 989 Market St., San Francisco, CA 94103 Privacy Policy | Terms & Conditions | Cookie Notice | | System Status
Powered by Zendesk