Email documentation
- Email resources
- Getting started with email - Introduction
- Understanding the support address end-user experience
- Adding support email addresses for users to submit tickets
- Forwarding incoming email to Zendesk Support
- Managing your support addresses
- Testing your email setup
- Getting started with email - Part 1: How the email channel works
- Getting started with email - Part 2: Incoming email requests and notifications
- Getting started with email - Part 3: Outgoing email notifications
- Getting started with email - Part 4: Common email channel problems
- Understanding simplified email threading
- Implementing simplified email threading for email applications
- Decommissioning email support addresses
- Email encryption and private email relay services
- Adding and removing the delimiter from email notifications
- Adding or removing ticket links in emails
- Showing user profile photos in HTML emails
- Setting up suspended ticket notifications
- Causes for ticket suspension
- Guidelines for reviewing suspended tickets
- Disabling and enabling rich content in incoming emails
- Customizing the welcome email and the account verification email
- About mail loops and Zendesk email
- Working with email address conflicts in ticket replies
- Verifying an end user's email address
- Verifying the account owner's email address
- Allowing Zendesk to send email on behalf of your email domain
- Digitally signing your email with DKIM
- Enabling automatic ticket creation for your Gmail inbox
- Email resources
- Getting started with email - Introduction
- Understanding the support address end-user experience
- Adding support email addresses for users to submit tickets
- Forwarding incoming email to Zendesk Support
- Managing your support addresses
- Testing your email setup
- Getting started with email - Part 1: How the email channel works
- Getting started with email - Part 2: Incoming email requests and notifications
- Getting started with email - Part 3: Outgoing email notifications
- Getting started with email - Part 4: Common email channel problems
- Understanding simplified email threading
- Implementing simplified email threading for email applications
- Decommissioning email support addresses
- Email encryption and private email relay services
- Adding and removing the delimiter from email notifications
- Adding or removing ticket links in emails
- Showing user profile photos in HTML emails
- Setting up suspended ticket notifications
- Causes for ticket suspension
- Guidelines for reviewing suspended tickets
- Disabling and enabling rich content in incoming emails
- Customizing the welcome email and the account verification email
- About mail loops and Zendesk email
- Working with email address conflicts in ticket replies
- Verifying an end user's email address
- Verifying the account owner's email address
- Allowing Zendesk to send email on behalf of your email domain
- Digitally signing your email with DKIM
- Enabling automatic ticket creation for your Gmail inbox