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Getting started with email

Email resources

What's my plan? Suite Any plan Support Any plan You have a lot of flexibility in how you use ...

Edited Mar 19, 2025

15 votes  ·  4 comments

15

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4

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Understanding the default email setup in Zendesk

What's my plan? Suite Any plan Support Any plan One of the first things you’ll need to decide...

Edited Mar 19, 2025

8 votes  ·  7 comments

8

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7

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A complete guide to understanding email in Zendesk - Introduction

What's my plan? Suite Any plan Support Any plan Quick Look: Admin Center > Channels > Talk...

Edited Mar 19, 2025

1 vote  ·  0 comments

1

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0

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A complete guide to understanding email in Zendesk - Part 1: How the email channel works

What's my plan? Suite Any plan Support Any plan Quick Look: Admin Center > Channels > Talk ...

Edited Mar 19, 2025

31 votes  ·  29 comments

31

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29

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A complete guide to understanding email in Zendesk - Part 2: Incoming email requests and notifications

What's my plan? Suite Any plan Support Any plan Quick Look: Admin Center > Channels > Talk ...

Edited Mar 19, 2025

5 votes  ·  5 comments

5

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5

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A complete guide to understanding email in Zendesk - Part 3: Outgoing email notifications

What's my plan? Suite Any plan Support Any plan Quick Look: Admin Center > Channels > Talk...

Edited Mar 19, 2025

5 votes  ·  6 comments

5

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6

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A complete guide to understanding email in Zendesk - Part 4: Common email channel problems

What's my plan? Suite Any plan Support Any plan Quick Look: Admin Center > Channels > Talk...

Edited Mar 19, 2025

3 votes  ·  6 comments

3

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6

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