Articles about email deliverability issues, settings, and common questions
- Your Zendesk Support account has sent too many notifications in the past 24 hours via Gmail
- Can I send out mass emails campaigns to customers from Zendesk?
- Can I set up an SPF record, in my personal email account, to send mail on behalf of my Zendesk Support address?
- CCed email address not added to my ticket
- How to remove "Delivered by Zendesk" from emails
- How can I change the name in the outgoing email notifications?
- How can I stop receiving email notifications when a ticket is assigned to me?
- Can I add custom ticket field values to email notifications?
- What does "You've reached your Google sending limit" mean?
- Why do replies to email-target notifications create a new ticket?
- How do I remove the ticket properties from emails sent to my agents?
- How can I send email notifications to secondary emails?
- Tickets created from my custom ticket form are suspended
- Can I show the customer name instead of the account name in email notifications?
- Can I change the ticket requester within Zendesk based on the contents of the email body?
- Can one email create two tickets in different Zendesk accounts?
- How do I set up agent forwarding for emails?
- Why do my customers receive multiple emails for every ticket update?
- Every incoming email sent to my Zendesk is suspended
- How can I publicly reply to a ticket through my email when comments via email are private by default?
- Can I edit or create placeholders in the email template?
- GoDaddy hosting error: All emails sent to my Zendesk are suspended
- How can I stop my emails from going into my customer's spam folder?
- How to stop an email loop
- Can I edit the email template?
- Access denied error message when setting up email forwarding in Office 365
- Why do my agents receive an email for each new ticket?
- Why do I receive tickets with "No content" in the subject or description?
- What does the error "This email address is already used by..." mean?
- How do I use Google Groups as a support address?
- Your Zendesk Support account has sent too many notifications in the past 24 hours via Gmail
- Can I send out mass emails campaigns to customers from Zendesk?
- Can I set up an SPF record, in my personal email account, to send mail on behalf of my Zendesk Support address?
- CCed email address not added to my ticket
- How to remove "Delivered by Zendesk" from emails
- How can I change the name in the outgoing email notifications?
- How can I stop receiving email notifications when a ticket is assigned to me?
- Can I add custom ticket field values to email notifications?
- What does "You've reached your Google sending limit" mean?
- Why do replies to email-target notifications create a new ticket?
- How do I remove the ticket properties from emails sent to my agents?
- How can I send email notifications to secondary emails?
- Tickets created from my custom ticket form are suspended
- Can I show the customer name instead of the account name in email notifications?
- Can I change the ticket requester within Zendesk based on the contents of the email body?
- Can one email create two tickets in different Zendesk accounts?
- How do I set up agent forwarding for emails?
- Why do my customers receive multiple emails for every ticket update?
- Every incoming email sent to my Zendesk is suspended
- How can I publicly reply to a ticket through my email when comments via email are private by default?
- Can I edit or create placeholders in the email template?
- GoDaddy hosting error: All emails sent to my Zendesk are suspended
- How can I stop my emails from going into my customer's spam folder?
- How to stop an email loop
- Can I edit the email template?
- Access denied error message when setting up email forwarding in Office 365
- Why do my agents receive an email for each new ticket?
- Why do I receive tickets with "No content" in the subject or description?
- What does the error "This email address is already used by..." mean?
- How do I use Google Groups as a support address?