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Spam and suspended tickets
Articles that help stop spam attacks towards Zendesk and that help understand why some tickets are suspended.
Why are most emails marked as spam?
Edited Aug 09, 2024
0 votes · 0 comments
0
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I am receiving spam with Chinese characters from qq.com domain users
Edited Apr 09, 2024
5 votes · 12 comments
5
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12
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What does the cause of suspension message “Received from support address” mean?
Edited Jul 11, 2024
0 votes · 3 comments
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3
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Why did I receive spoofed emails in my account?
Edited May 30, 2024
0 votes · 0 comments
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0
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How can I bulk delete spam tickets in Zendesk?
Edited Dec 04, 2024
14 votes · 6 comments
14
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6
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How can I combat spam submitted via web service?
Edited May 02, 2024
16 votes · 5 comments
16
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5
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Suspension of emails from system users (mail-daemon@, postmaster@)
Edited Sep 24, 2024
9 votes · 3 comments
9
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3
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Can I edit the suspended tickets view?
Edited Oct 19, 2023
5 votes · 16 comments
5
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16
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Tickets created from my custom ticket form are suspended
Edited Jan 22, 2024
4 votes · 0 comments
4
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0
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Error: Suspended ticket could not be recovered
Edited Jun 05, 2024
10 votes · 1 comment
10
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1
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My customer's messages from a noreply email keep getting suspended
Edited Dec 08, 2022
3 votes · 1 comment
3
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1
Comment
How can I stop a spam attack coming from my contact form?
Edited Oct 19, 2023
16 votes · 25 comments
16
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25
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Where do spam tickets come from?
Edited Feb 07, 2024
0 votes · 1 comment
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1
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Why aren't out-of-office replies appearing in the suspended ticket queue?
Edited May 17, 2024
1 vote · 3 comments
1
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3
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What does "Detected as spam" mean?
Edited May 03, 2024
21 votes · 24 comments
21
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24
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