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  1. Zendesk help
  2. Web Widget
  3. Web Widget advice and troubleshooting
  1. Zendesk help
  2. Web Widget
  3. Web Widget advice and troubleshooting

Web Widget advice and troubleshooting

Questions about the Web Widget (Classic), how to change components of the widget, how to solve common issues, and others.

  • Which Zendesk widget do I have with my account and website?
  • How many websites can I add my Web Widget to?
  • Can I delay the Web Widget from popping up?
  • Why does the Web Widget (Classic) display no results when attempting to search?
  • Why isn't my Web Widget (Classic) appearing in the Help Center?
  • How do I change the color of the legacy Chat widget and Web Widget (Classic)?
  • Why don't I have the option to add custom ticket fields to the Web Widget (Classic)?
  • How do I change or set the language in the widget on my website?
  • Using z-index in the Web Widget (Classic)
  • Web Widget (Classic) Performance FAQs
  • Can I create a direct link to a live chat popout window instead of using the widget?
  • How can I combine Web Widget (Classic) API workflows?
  • How can I enable or disable certain Web Widget (Classic) components on different pages of my site?
  • Why doesn't my Web Widget (Classic) appear on pages outside my Help Center?
  • How do I make top articles automatically show when a visitor opens the Web Widget (Classic)?
  • The Zendesk Widget is slowing down my website speed and load time
  • What is the difference between the contact form and the offline form?
  • Web Widget (Classic) error: There was an error processing your request. Please try again later
  • How do I show the Web Widget (Classic) on click?
  • Can I decide when the Web Widget (Classic) is visible on the page?
  • How do I customize the widget to offer the right features and contact options to my customers?
  • When searching within the Web Widget (Classic), why do results return articles in another language?
  • How do I remove our phone number from the Web Widget?
  • How do I prefill the user contact form in the widget?
  • What language do my customers see the widget in on my website?
  • How can I find the widget code on my website?
  • Options for displaying the Web Widget (Classic) and customization
  • How do I change the text on the widget button on my website?
  • How do I re-position the Web Widget (Classic) or Chat widget on my website?
  • How do I change the shape and size of the Zendesk widget?
  • Which Zendesk widget do I have with my account and website?
  • How many websites can I add my Web Widget to?
  • Can I delay the Web Widget from popping up?
  • Why does the Web Widget (Classic) display no results when attempting to search?
  • Why isn't my Web Widget (Classic) appearing in the Help Center?
  • How do I change the color of the legacy Chat widget and Web Widget (Classic)?
  • Why don't I have the option to add custom ticket fields to the Web Widget (Classic)?
  • How do I change or set the language in the widget on my website?
  • Using z-index in the Web Widget (Classic)
  • Web Widget (Classic) Performance FAQs
  • Can I create a direct link to a live chat popout window instead of using the widget?
  • How can I combine Web Widget (Classic) API workflows?
  • How can I enable or disable certain Web Widget (Classic) components on different pages of my site?
  • Why doesn't my Web Widget (Classic) appear on pages outside my Help Center?
  • How do I make top articles automatically show when a visitor opens the Web Widget (Classic)?
  • The Zendesk Widget is slowing down my website speed and load time
  • What is the difference between the contact form and the offline form?
  • Web Widget (Classic) error: There was an error processing your request. Please try again later
  • How do I show the Web Widget (Classic) on click?
  • Can I decide when the Web Widget (Classic) is visible on the page?
  • How do I customize the widget to offer the right features and contact options to my customers?
  • When searching within the Web Widget (Classic), why do results return articles in another language?
  • How do I remove our phone number from the Web Widget?
  • How do I prefill the user contact form in the widget?
  • What language do my customers see the widget in on my website?
  • How can I find the widget code on my website?
  • Options for displaying the Web Widget (Classic) and customization
  • How do I change the text on the widget button on my website?
  • How do I re-position the Web Widget (Classic) or Chat widget on my website?
  • How do I change the shape and size of the Zendesk widget?
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