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Setting up Zendesk Guide

Enabling and activating your help center

What's my plan? Suite Any plan Support with Guide, any plan The help center is not de...

Edited Mar 28, 2025

1 vote  ·  0 comments

1

Vote

0

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Configuring settings for your help center

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide, any p...

Edited Mar 25, 2025

4 votes  ·  2 comments

4

Votes

2

Comments

Host mapping - Changing the URL of your help center

What's my plan? Suite All plans Support with Guide all plans Quick Look: Admin Center > Ac...

Edited Mar 06, 2025

37 votes  ·  63 comments

37

Votes

63

Comments

Migrating existing content to your help center

What's my plan? Suite Any plan Support with Guide, any plan There are many ways to migrate co...

Edited Mar 25, 2025

9 votes  ·  13 comments

9

Votes

13

Comments

Enabling agents to access request forms

What's my plan? Suite Any plan Support with Guide, any plan By default, agents can't use the ...

Edited Mar 25, 2025

3 votes  ·  11 comments

3

Votes

11

Comments

Setting up the Atlassian Statuspage integration for Guide

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide, any p...

Edited Mar 25, 2025

3 votes  ·  9 comments

3

Votes

9

Comments

Preparing an SSL certificate for upload to Zendesk

What's my plan? Support Any plan Note: Zendesk can provide a free SSL certificate for your host-mapped ...

Edited Mar 26, 2025

15 votes  ·  0 comments

15

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0

Comments

Restricting help center access to signed-in end users

What's my plan? Suite All plans Support with Guide all plans Note: Help center access for ...

Edited Mar 06, 2025

9 votes  ·  35 comments

9

Votes

35

Comments

Allowing restricted content in article email notifications

What's my plan? Suite All plans Support with Guide all plans When a new article is published w...

Edited Mar 06, 2025

0 votes  ·  0 comments

0

Votes

0

Comments

Enabling Chat for your help center

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide, any p...

Edited Mar 25, 2025

7 votes  ·  2 comments

7

Votes

2

Comments

Using the spam filter to prevent spam in your help center

What's my plan? Suite Any plan Support with Guide, any plan The spam filter prevents new and edite...

Edited Apr 01, 2025

6 votes  ·  16 comments

6

Votes

16

Comments

Creating a help center for one of your Support brands

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support Enterprise ...

Edited Mar 19, 2025

9 votes  ·  26 comments

9

Votes

26

Comments

Changing the name of your help center

What's my plan? Suite Any plan Support with Guide, any plan After you create your help center...

Edited Mar 25, 2025

2 votes  ·  2 comments

2

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2

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Enabling users to vote on knowledge base articles without signing in

What's my plan? Suite Any plan Support with Guide, any plan You can enable anonymous end-user...

Edited Mar 25, 2025

16 votes  ·  14 comments

16

Votes

14

Comments

Configuring the default language for your help center

What's my plan? Suite Any plan Support with Guide, any plan The default language is the language t...

Edited Mar 27, 2025

2 votes  ·  1 comment

2

Votes

1

Comment

Enabling and disabling profiles in your help center

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide, any p...

Edited Mar 25, 2025

11 votes  ·  15 comments

11

Votes

15

Comments

Implementing cookie consent in your help center

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide, any p...

Edited Mar 25, 2025

3 votes  ·  9 comments

3

Votes

9

Comments

Deactivating your help center

What's my plan? Suite Any plan Support with Guide, any plan You can deactivate a help center,...

Edited Mar 25, 2025

4 votes  ·  9 comments

4

Votes

9

Comments

Enabling anonymous user tracking for your help center

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Gui...

Edited Mar 31, 2025

3 votes  ·  6 comments

3

Votes

6

Comments