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  1. Zendesk help
  2. Guide
  3. Using Guide for help center
  4. Self-service best practices
  1. Zendesk help
  2. Guide
  3. Using Guide for help center
  4. Self-service best practices

Self-service best practices

  • Best practices: Self-service docs and tips
  • Using the metrics that matter to improve your knowledge base
  • Best practices for creating an internal knowledge base
  • Best practices: Developing content for your knowledge base
  • Best practices: Measuring and optimizing your self-service channels
  • Best practices for finding customer issues to start your knowledge base
  • Best practices: Four steps to a streamlined knowledge base
  • Best practices for driving traffic to your knowledge base and community
  • Fine Tuning: "Blueprinting" your help center
  • Best practices: Self-service docs and tips
  • Using the metrics that matter to improve your knowledge base
  • Best practices for creating an internal knowledge base
  • Best practices: Developing content for your knowledge base
  • Best practices: Measuring and optimizing your self-service channels
  • Best practices for finding customer issues to start your knowledge base
  • Best practices: Four steps to a streamlined knowledge base
  • Best practices for driving traffic to your knowledge base and community
  • Fine Tuning: "Blueprinting" your help center
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