Recent searches

No recent searches

End-user guide for Help Center

Help center guide for end users

What's my plan? Suite Any plan Support with Guide, any plan The help center is designed to pr...

Edited Mar 25, 2025

21 votes  ·  20 comments

21

Votes

20

Comments

Generative search for help center (EAP)

Attention: The features described in this article are currently available in an early access pro...

Edited Mar 25, 2025

5 votes  ·  67 comments

5

Votes

67

Comments

Understanding the semantic search roll out plan

What's my plan? Suite Any plan Support with Guide, any plan As Zendesk expands its AI model t...

Edited Mar 25, 2025

1 vote  ·  1 comment

1

Vote

1

Comment

Accessing help center with two-factor authentication

What's my plan? Suite All plans Support with Guide all plans Two-factor authentication enhan...

Edited Mar 06, 2025

36 votes  ·  9 comments

36

Votes

9

Comments

Using the new request list experience in the help center customer portal (Beta)

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide all p...

Edited Mar 06, 2025

4 votes  ·  94 comments

4

Votes

94

Comments

Editing your help center profile

What's my plan? Suite Any plan Support with Guide, any plan Help center profiles display user...

Edited Mar 25, 2025

3 votes  ·  2 comments

3

Votes

2

Comments

Adding or editing your help center alias

What's my plan? Suite All plans Support with Guide all plans If you are an end user and alia...

Edited Mar 06, 2025

0 votes  ·  10 comments

0

Votes

10

Comments

Submitting and tracking requests in the help center Customer Portal

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide, any p...

Edited Mar 25, 2025

8 votes  ·  24 comments

8

Votes

24

Comments

Understanding help center search methods

What's my plan? Suite Any plan Support with Guide, any plan Depending on where you are in the...

Edited Mar 25, 2025

1 vote  ·  17 comments

1

Vote

17

Comments

About help center end user search

What's my plan? Suite All plans Support with Guide all plans Help center performs a full-text ...

Edited Mar 06, 2025

29 votes  ·  57 comments

29

Votes

57

Comments