{"showBanner":false,"urlFilters":["/community/"],"type":"warning","title":"Service Incident","content":"An error occurred last week resulting in the deletion of many community posts. Restoration efforts are underway, but posts could be missing for several days. For more information, .","linkURL":"https://support.zendesk.com/hc/en-us/community/posts/4414461584794-Service-incident-missing-community-posts-and-comments","linkText":"please read this announcement"}
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  2. Chat
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  1. Zendesk help
  2. Chat
  3. Advice and troubleshooting
  4. Live chat
  5. Managing Chat

Managing Chat

Articles about managing Zendesk Chat for admins

  • How can I test a Chat trigger?
  • How do I ensure the pre-chat form is presented to a visitor if they time out then reconnect?
  • Can I turn off Chat if my queue is too busy?
  • How can I test a Chat trigger?
  • How do I ensure the pre-chat form is presented to a visitor if they time out then reconnect?
  • Can I turn off Chat if my queue is too busy?
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