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[ARCHIVE] Documentation


[Archived] Google Chrome phasing out third-party cookies on apps

Google Chrome is restricting the use of third-party cookies with plans to phase out their use later this year. This i...

Edited Oct 10, 2024

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[Archived] Setting up Macros

This article has been archived because its contents are covered here. What's my plan? Add-on AI agents - Advance...

Edited Feb 11, 2025

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[Archived] Install Chat Widget to Website or Help Center (Zendesk Guide) - Zendesk Chat

This article has been archived because its contents are already covered here. What's my plan? Add-on AI agents -...

Edited Feb 11, 2025

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[Archived] User Roles - Definition (Ultimate)

Note: See this article instead: Understanding user roles for AI agents (Ultimate). Roles determine what a user can...

Edited Dec 19, 2024

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[Archived] Action Management explained (Ultimate)

This article has been archived because all Ultimate customers have been migrated to the new action experience. Action...

Edited Dec 18, 2024

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[Archived] Best practices for deploying a conversation bot

Note: This article is archived because its contents are covered in Getting started with AI agents - Essential inste...

Edited Feb 03, 2025

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[Archived] Bot and bot builder resources

Note: This article has been archived because its contents are covered in AI agent resources instead. What's my plan...

Edited Feb 03, 2025

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Using a conversation bot in your messaging channel for your website or help center

Note: This article is archived because its contents are covered in Creating an AI agent for your web and mobile cha...

Edited Feb 03, 2025

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[Archived] Languages supported in Zendesk bots

Note: This article has been archived because its contents are covered in Zendesk language support by product instea...

Edited Feb 03, 2025

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[Archived] Migrating to the new Action Management tool (Ultimate)

This article has been archived because all Ultimate customers have been migrated to the new action experience. On thi...

Edited Dec 18, 2024

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[Archived] Actions and Events Explained (Legacy) (Ultimate)

This article has been archived because all Ultimate customers have been migrated to the new action experience. You ca...

Edited Dec 18, 2024

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[Archived] Using autoreplies based on intelligent triage

Note: This article has been archived because its contents are covered in Automatically adding comments and notes to...

Edited Feb 03, 2025

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[Archived] Configuring email autoreplies to deflect requests

Note: This article has been archived because its contents are covered in Using autoreplies to recommend articles in...

Edited Feb 03, 2025

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[Archived] Editing and deleting conversation bots

Note: This article has been archived because its contents are covered elsewhere. See Viewing and editing settings f...

Edited Feb 03, 2025

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