Viewing and using dashboards
Articles about issues or questions about viewing and using dashboards in Zendesk Explore
- Why can't I use drill in to see my agents' live status?
- Why does the Explore live dashboard show 0 Chat agents when filtering by Chat department?
- Why don’t the call legs add up to the number of calls in Explore?
- Why don't I see an agent's current call details when I drill into a Zendesk Talk live metric?
- Why don't I see an agent's current work items when I drill into a live metric?
- What happens if a scheduled dashboard delivery is set for the 31st?
- Why don't I see a Guide Dashboard in Explore?
- What language will my Explore report be displayed in?
- Why can't I see the most recent month on the "Tickets created by month/year" report?
- Why does my data change for dates in the past?
- Will the default dashboard data reflect my account's business hours?
- Time filter isn't working when I choose a time frame
- How can I change the date format displayed in the Explore dashboards?
- How do I save the state of my dashboard?
- Why do end users show in my assignee filter on my dashboard?
- Why am I seeing calls with a NULL call group on my reports?
- Why does the Backlog dataset only show the Backlog recorded - Hour as 23?
- How do I duplicate, recreate, or copy a report from a default dashboard?
- How do I interact with the data in the default dashboards?
- My dashboard bookmark is applying to all tabs
- Why can't I use drill in to see my agents' live status?
- Why does the Explore live dashboard show 0 Chat agents when filtering by Chat department?
- Why don’t the call legs add up to the number of calls in Explore?
- Why don't I see an agent's current call details when I drill into a Zendesk Talk live metric?
- Why don't I see an agent's current work items when I drill into a live metric?
- What happens if a scheduled dashboard delivery is set for the 31st?
- Why don't I see a Guide Dashboard in Explore?
- What language will my Explore report be displayed in?
- Why can't I see the most recent month on the "Tickets created by month/year" report?
- Why does my data change for dates in the past?
- Will the default dashboard data reflect my account's business hours?
- Time filter isn't working when I choose a time frame
- How can I change the date format displayed in the Explore dashboards?
- How do I save the state of my dashboard?
- Why do end users show in my assignee filter on my dashboard?
- Why am I seeing calls with a NULL call group on my reports?
- Why does the Backlog dataset only show the Backlog recorded - Hour as 23?
- How do I duplicate, recreate, or copy a report from a default dashboard?
- How do I interact with the data in the default dashboards?
- My dashboard bookmark is applying to all tabs