Explore recipes
- Explore recipe: Joining attributes
- Explore recipe: Percentage of chats answered within 30 seconds
- Explore recipe: Unsolved tickets by group
- Explore recipe: Ticket assigns per day
- Explore recipe: Week over week SLA percentage change
- Explore recipe: Analyzing skills-based activity
- Explore recipe: Getting resolution times (first reply, first resolution, and full resolution) based on tags
- Explore recipe: Filtering for follow-up tickets
- Explore recipe: Percentage satisfaction score based on agent replies
- Explore recipe: Working with stacked charts
- Explore recipe: Backlog tickets by month
- Explore recipe: Reporting on IVR destination group
- Explore recipe: Combining zero agent replies into the one reply bracket
- Explore recipe: Viewing the articles most commonly linked using Knowledge or the Knowledge Capture app in tickets
- Explore recipe: Count of tickets for a custom ticket field value
- Explore recipe: Analyzing the last 100 Answer Bot tickets
- Explore recipe: Viewing Stella Connect Star Ratings as positive and negative CSAT scores
- Explore recipe: Change color of % one-touch tickets when it reaches a certain value
- Explore recipe: Reporting on solved zero-touch tickets
- Explore recipe: Number of tickets submitted by your users
- Explore recipe: List of incoming phone numbers by date
- Explore recipe: Solved tickets this year compared to last year
- Explore recipe: Tickets by agent by channel
- Explore recipe: Displaying tickets with a higher than average first reply time
- Explore recipe: Ticket creation heatmap
- Explore recipe: Finding how many users submit tickets each month
- Explore recipe: Creating run rate calculations
- Explore recipe: Creating weekly date buckets
- Explore recipe: Joining attributes
- Explore recipe: Percentage of chats answered within 30 seconds
- Explore recipe: Unsolved tickets by group
- Explore recipe: Ticket assigns per day
- Explore recipe: Week over week SLA percentage change
- Explore recipe: Analyzing skills-based activity
- Explore recipe: Getting resolution times (first reply, first resolution, and full resolution) based on tags
- Explore recipe: Filtering for follow-up tickets
- Explore recipe: Percentage satisfaction score based on agent replies
- Explore recipe: Working with stacked charts
- Explore recipe: Backlog tickets by month
- Explore recipe: Reporting on IVR destination group
- Explore recipe: Combining zero agent replies into the one reply bracket
- Explore recipe: Viewing the articles most commonly linked using Knowledge or the Knowledge Capture app in tickets
- Explore recipe: Count of tickets for a custom ticket field value
- Explore recipe: Analyzing the last 100 Answer Bot tickets
- Explore recipe: Viewing Stella Connect Star Ratings as positive and negative CSAT scores
- Explore recipe: Change color of % one-touch tickets when it reaches a certain value
- Explore recipe: Reporting on solved zero-touch tickets
- Explore recipe: Number of tickets submitted by your users
- Explore recipe: List of incoming phone numbers by date
- Explore recipe: Solved tickets this year compared to last year
- Explore recipe: Tickets by agent by channel
- Explore recipe: Displaying tickets with a higher than average first reply time
- Explore recipe: Ticket creation heatmap
- Explore recipe: Finding how many users submit tickets each month
- Explore recipe: Creating run rate calculations
- Explore recipe: Creating weekly date buckets