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  1. Zendesk help
  2. Guide
  3. Guide advice and troubleshooting
  4. Customer portal
  1. Zendesk help
  2. Guide
  3. Guide advice and troubleshooting
  4. Customer portal

Customer portal

Tracking customer requests in the customer portal, help to end users on how to use the portal, and content for admins about managing the portal.

  • Requesters are unable to mark tickets as solved in the help center
  • How many files can customers attach to a ticket through the web form?
  • Can I change the text of Submit a request in the Help Center?
  • Can I add custom fields to my customer's view?
  • What are the customer portal ticket statuses?
  • Can I add a disclaimer to a specific ticket form in Help Center?
  • Can I disable ticket creation on the Help Center?
  • Why are tickets missing from My Activities in the help center?
  • Where can I preview my support request forms?
  • How can I add content to the Help Center Request list page activities?
  • How can I remove the "Submit a request" link from my Help Center?
  • Requesters are unable to mark tickets as solved in the help center
  • How many files can customers attach to a ticket through the web form?
  • Can I change the text of Submit a request in the Help Center?
  • Can I add custom fields to my customer's view?
  • What are the customer portal ticket statuses?
  • Can I add a disclaimer to a specific ticket form in Help Center?
  • Can I disable ticket creation on the Help Center?
  • Why are tickets missing from My Activities in the help center?
  • Where can I preview my support request forms?
  • How can I add content to the Help Center Request list page activities?
  • How can I remove the "Submit a request" link from my Help Center?
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