Attachments and CCs
Common questions about ticket attachments and CCs, followers, and @mentions.
- Can I automatically CC all users in an organization?
- Why are CCed users not receiving emails?
- How can I tell what version of CCs I am using on my account?
- Are incoming ticket attachments scanned for viruses?
- CCed email address not added to my ticket
- Can I attach files to tickets using the API?
- Can I report on skipped tickets in Guided mode?
- Can I change the attachment size limit in ticket comments?
- Can I create a view of tickets I'm CC'd on?
- How do I generate a user's last login date list?
- How can I remove attachments from tickets?
- How do I add images into the body of a ticket?
- Can I prevent customers from adding people to CCs?
- How can I download all attachments in a ticket?
- Why can't I BCC?
- Users see red warning screens when trying to access Zendesk or ticket attachments
- Is it possible to make ticket attachments password-protected?
- How can I troubleshoot attachments issues?
- Can I automatically CC all users in an organization?
- Why are CCed users not receiving emails?
- How can I tell what version of CCs I am using on my account?
- Are incoming ticket attachments scanned for viruses?
- CCed email address not added to my ticket
- Can I attach files to tickets using the API?
- Can I report on skipped tickets in Guided mode?
- Can I change the attachment size limit in ticket comments?
- Can I create a view of tickets I'm CC'd on?
- How do I generate a user's last login date list?
- How can I remove attachments from tickets?
- How do I add images into the body of a ticket?
- Can I prevent customers from adding people to CCs?
- How can I download all attachments in a ticket?
- Why can't I BCC?
- Users see red warning screens when trying to access Zendesk or ticket attachments
- Is it possible to make ticket attachments password-protected?
- How can I troubleshoot attachments issues?