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  1. Zendesk help
  2. Talk
  3. Advice and troubleshooting
  4. Talk reporting
  1. Zendesk help
  2. Talk
  3. Advice and troubleshooting
  4. Talk reporting

Talk reporting

Articles about reporting on Zendesk Talk

  • What does client:agent mean in the Talk usage data?
  • Options for retrieving Talk data
  • Why do calls show as abandoned in voicemail when voicemail is switched off?
  • What do the statuses of Zendesk Talk mean?
  • Why does Total calls not match Calls accepted on the Zendesk Talk dashboard?
  • Can I report on agent availability in Zendesk Talk?
  • When is the Average wait time message triggered in Talk?
  • What does client:agent mean in the Talk usage data?
  • Options for retrieving Talk data
  • Why do calls show as abandoned in voicemail when voicemail is switched off?
  • What do the statuses of Zendesk Talk mean?
  • Why does Total calls not match Calls accepted on the Zendesk Talk dashboard?
  • Can I report on agent availability in Zendesk Talk?
  • When is the Average wait time message triggered in Talk?
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