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  1. Zendesk help
  2. Talk
  3. Advice and troubleshooting
  4. Managing Text
  1. Zendesk help
  2. Talk
  3. Advice and troubleshooting
  4. Managing Text

Managing Text

Articles about managing Zendesk Text for admins

  • About opt-out keywords for Zendesk Text
  • How do I add Text to my Talk number?
  • Can I use a 1(800) number as a Text line in Zendesk Talk?
  • Why do my SMS messages fail to send?
  • How can I send a text to customers on a ticket that originated in a non-SMS channel?
  • I cannot receive 2-factor authentication verification messages through Text
  • Can I use Zendesk to send mass text messages?
  • How do I prevent email notifications from being sent out on SMS tickets?
  • Can I send an SMS through the API?
  • About opt-out keywords for Zendesk Text
  • How do I add Text to my Talk number?
  • Can I use a 1(800) number as a Text line in Zendesk Talk?
  • Why do my SMS messages fail to send?
  • How can I send a text to customers on a ticket that originated in a non-SMS channel?
  • I cannot receive 2-factor authentication verification messages through Text
  • Can I use Zendesk to send mass text messages?
  • How do I prevent email notifications from being sent out on SMS tickets?
  • Can I send an SMS through the API?
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