Bots and automation advice and troubleshooting
Articles about Answer Bot management and utilization, general questions about Answer Bot functionality, and common issues that come up while using the bot.
- When should I use Flow Builder and Support triggers in messaging?
- I'm unable to access Flow Builder
- Can I have an Answer Bot only widget?
- Why are images broken in an article suggested by Answer Bot?
- What happens when I run out of Answer Bot resolutions?
- Why do I see tickets with the requester set to Unknown (Answer Bot)?
- Which user is assigned to the ticket when it's solved through Answer Bot?
- Can Answer Bot suggest Community posts?
- What happens when an Answer Bot trial expires?
- Can Flow Builder display articles from a non-public help center?
- How can I change the name "Answer Bot" in the messaging Web Widget?
- Why aren't all my custom fields appearing as options in Flow Builder?
- Can I add a numeric field using Flow Builder?
- When should I use Flow Builder and Support triggers in messaging?
- I'm unable to access Flow Builder
- Can I have an Answer Bot only widget?
- Why are images broken in an article suggested by Answer Bot?
- What happens when I run out of Answer Bot resolutions?
- Why do I see tickets with the requester set to Unknown (Answer Bot)?
- Which user is assigned to the ticket when it's solved through Answer Bot?
- Can Answer Bot suggest Community posts?
- What happens when an Answer Bot trial expires?
- Can Flow Builder display articles from a non-public help center?
- How can I change the name "Answer Bot" in the messaging Web Widget?
- Why aren't all my custom fields appearing as options in Flow Builder?
- Can I add a numeric field using Flow Builder?