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  1. Zendesk help
  2. Guide
  3. Advice and troubleshooting
  4. Managing your knowledge base
  1. Zendesk help
  2. Guide
  3. Advice and troubleshooting
  4. Managing your knowledge base

Managing your knowledge base

Articles about managing Zendesk Guide features for admins

  • Requesters are unable to mark tickets as solved in the help center
  • Develop, Bundle, Embed: Custom Page Implementation with React
  • In what language do my help center articles display to my customers?
  • Can I edit article URLs?
  • Can I restrict access to articles?
  • What are the attachment limits in Help Center?
  • Can I have just a Help Center?
  • Why aren't categories and sections visible to customers?
  • How can I export my Help Center content?
  • What is the difference between labels and tags?
  • How can I copy my content from one help center to another?
  • Can I create articles under Help Center categories?
  • Can I prevent my content from displaying multiple times in Recent activity?
  • Can I add custom fields to my customer's view?
  • How are promoted articles sorted on the home page of the Help Center?
  • How can I update the default language of my Help Center or existing articles?
  • How can I authenticate users from my website to the Help Center?
  • What are the customer portal ticket statuses?
  • Help Center is displaying random languages
  • Invalid Authenticity Token error
  • How can I completely hide the sign up button from my Help Center?
  • Why are tickets missing from My Activities in the Help Center?
  • Can I restrict chat support to a specific group of users on the Help Center?
  • Do I need a Support license to create content in Guide?
  • Error: The page you are looking for doesn't exist
  • What does Follow mean in Guide or Gather?
  • Guide agents are unable to edit or publish articles
  • User segments missing users with the correct tags
  • Requesters are unable to mark tickets as solved in the help center
  • Develop, Bundle, Embed: Custom Page Implementation with React
  • In what language do my help center articles display to my customers?
  • Can I edit article URLs?
  • Can I restrict access to articles?
  • What are the attachment limits in Help Center?
  • Can I have just a Help Center?
  • Why aren't categories and sections visible to customers?
  • How can I export my Help Center content?
  • What is the difference between labels and tags?
  • How can I copy my content from one help center to another?
  • Can I create articles under Help Center categories?
  • Can I prevent my content from displaying multiple times in Recent activity?
  • Can I add custom fields to my customer's view?
  • How are promoted articles sorted on the home page of the Help Center?
  • How can I update the default language of my Help Center or existing articles?
  • How can I authenticate users from my website to the Help Center?
  • What are the customer portal ticket statuses?
  • Help Center is displaying random languages
  • Invalid Authenticity Token error
  • How can I completely hide the sign up button from my Help Center?
  • Why are tickets missing from My Activities in the Help Center?
  • Can I restrict chat support to a specific group of users on the Help Center?
  • Do I need a Support license to create content in Guide?
  • Error: The page you are looking for doesn't exist
  • What does Follow mean in Guide or Gather?
  • Guide agents are unable to edit or publish articles
  • User segments missing users with the correct tags
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