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  1. Zendesk help
  2. Guide
  3. Guide advice and troubleshooting
  4. How to manage the help center
  1. Zendesk help
  2. Guide
  3. Guide advice and troubleshooting
  4. How to manage the help center

How to manage the help center

  • How do I restrict access to a help center category or section?
  • Where can I see my deleted articles?
  • Why is the Archived by field blank in the Archived articles list?
  • Can I see which user viewed a particular article on Zendesk?
  • Why are users redirected to https://yoursubdomain.zendesk.com instead of my host-mapped address?
  • How can I see a list of users who are following a section or an article in Guide?
  • How do my customers see their tickets if they're in multiple organizations?
  • Why are Integrations blocked from accessing my help center?
  • Users are prompted for CAPTCHA when using my help center
  • How to extend a Guide trial
  • What determines the help center language that users see?
  • Images in a Help Center appear blurry or distorted
  • How do I update articles with the API in Zendesk?
  • Publishing and syncing copies of articles in Help Center with the API
  • In what language do my help center articles display to my customers?
  • Can I restrict access to articles?
  • What are the attachment limits in Help Center?
  • Why aren't categories and sections visible to customers?
  • Why did my subdomain's CNAME record fail to propagate with Cloudflare?
  • How can I export my help center content?
  • How is the Related articles list in Help Center populated?
  • What is the difference between labels and tags?
  • How can I copy my content from one help center to another?
  • Can I create articles under help center categories?
  • Can I prevent my content from displaying multiple times in Recent activity?
  • Why is an article's appearance different in the editor than in Help Center?
  • How are promoted articles sorted on the home page of the Help Center?
  • How can I link my help center to my website?
  • How can I update the default language of my Help Center or existing articles?
  • Resolving DNS Errors with your Zendesk provisioned SSL
  • How do I restrict access to a help center category or section?
  • Where can I see my deleted articles?
  • Why is the Archived by field blank in the Archived articles list?
  • Can I see which user viewed a particular article on Zendesk?
  • Why are users redirected to https://yoursubdomain.zendesk.com instead of my host-mapped address?
  • How can I see a list of users who are following a section or an article in Guide?
  • How do my customers see their tickets if they're in multiple organizations?
  • Why are Integrations blocked from accessing my help center?
  • Users are prompted for CAPTCHA when using my help center
  • How to extend a Guide trial
  • What determines the help center language that users see?
  • Images in a Help Center appear blurry or distorted
  • How do I update articles with the API in Zendesk?
  • Publishing and syncing copies of articles in Help Center with the API
  • In what language do my help center articles display to my customers?
  • Can I restrict access to articles?
  • What are the attachment limits in Help Center?
  • Why aren't categories and sections visible to customers?
  • Why did my subdomain's CNAME record fail to propagate with Cloudflare?
  • How can I export my help center content?
  • How is the Related articles list in Help Center populated?
  • What is the difference between labels and tags?
  • How can I copy my content from one help center to another?
  • Can I create articles under help center categories?
  • Can I prevent my content from displaying multiple times in Recent activity?
  • Why is an article's appearance different in the editor than in Help Center?
  • How are promoted articles sorted on the home page of the Help Center?
  • How can I link my help center to my website?
  • How can I update the default language of my Help Center or existing articles?
  • Resolving DNS Errors with your Zendesk provisioned SSL
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