How to manage the help center
- Why are users redirected to https://yoursubdomain.zendesk.com instead of my host-mapped address?
- How can I see a list of users who are following a section or an article in Guide?
- How do my customers see their tickets if they're in multiple organizations?
- Why are Integrations blocked from accessing my help center?
- Users are prompted for CAPTCHA when using my help center
- How do I update Help Center articles with the API?
- Publishing and syncing copies of articles in Help Center with the API
- In what language do my help center articles display to my customers?
- Why aren't categories and sections visible to customers?
- Why doesn't the CNAME record of my subdomain propagate with CloudFlare?
- How can I export my help center content?
- What is the difference between labels and tags?
- How can I copy my content from one help center to another?
- Can I create articles under Help Center categories?
- Can I prevent my content from displaying multiple times in Recent activity?
- How can I update the default language of my Help Center or existing articles?
- Resolving DNS Errors with your Zendesk provisioned SSL
- How can I authenticate users from my website to the Help Center?
- How do I undo changes to my Help Center URL?
- Help Center is displaying random languages
- How to resolve the Forbidden Invalid authenticity token error message
- I am seeing an error when trying to setup Zendesk Provisioned SSL
- Why do I sometimes get incorrect SSL certificate details for my subdomain?
- Can I restrict chat support to a specific group of users on the Help Center?
- Do I need a Support license to create content in Guide?
- Guide agents are unable to edit or publish articles
- User segments missing users with the correct tags
- Why are users redirected to https://yoursubdomain.zendesk.com instead of my host-mapped address?
- How can I see a list of users who are following a section or an article in Guide?
- How do my customers see their tickets if they're in multiple organizations?
- Why are Integrations blocked from accessing my help center?
- Users are prompted for CAPTCHA when using my help center
- How do I update Help Center articles with the API?
- Publishing and syncing copies of articles in Help Center with the API
- In what language do my help center articles display to my customers?
- Why aren't categories and sections visible to customers?
- Why doesn't the CNAME record of my subdomain propagate with CloudFlare?
- How can I export my help center content?
- What is the difference between labels and tags?
- How can I copy my content from one help center to another?
- Can I create articles under Help Center categories?
- Can I prevent my content from displaying multiple times in Recent activity?
- How can I update the default language of my Help Center or existing articles?
- Resolving DNS Errors with your Zendesk provisioned SSL
- How can I authenticate users from my website to the Help Center?
- How do I undo changes to my Help Center URL?
- Help Center is displaying random languages
- How to resolve the Forbidden Invalid authenticity token error message
- I am seeing an error when trying to setup Zendesk Provisioned SSL
- Why do I sometimes get incorrect SSL certificate details for my subdomain?
- Can I restrict chat support to a specific group of users on the Help Center?
- Do I need a Support license to create content in Guide?
- Guide agents are unable to edit or publish articles
- User segments missing users with the correct tags