Chat widget
Articles about Zendesk Chat widget settings and customizations
- Does Zendesk automatically translate the offline greeting message in the Chat widget?
- Why am I getting an error "Couldn't load messages" when embedding the Web Widget script to Google sites?
- Can I hide the department field on the pre-chat form?
- Vertical and horizontal offset of the Zendesk Chat widget
- Is it possible to have a message appear in a live chat when somebody clicks on the widget?
- How do I let my customers choose who to chat with?
- How can I hide the email transcript option in the chat menu?
- Can I create a direct link to a live chat popout window instead of using the widget?
- How do I manually install the Zendesk Chat widget in my Shopify store?
- What's considered a good loading time for the Chat widget?
- How can I stop a spam attack coming from the Chat widget?
- How do I hide live chat on certain pages of my website, but keep it on others?
- How to troubleshoot issues when only offline messages are received with the Chat widget
- My widget disappears when my agents are offline
- Why can’t I find the hide widget option on Chat?
- Can I turn my chats into tickets when I am offline?
- How to identify visitors in the Chat widget
- Troubleshooting guide: Why is the widget not showing on my website?
- Missing Chat widget settings
- Can I configure the Web Widget (Classic) to present Chat on my webpage only when a specific department is online?
- How do I make the widget open up directly to a live chat session when my customer loads my webpage?
- Can I stop visitors who load the widget before operating hours end from being routed to offline departments?
- Does Zendesk automatically translate the offline greeting message in the Chat widget?
- Why am I getting an error "Couldn't load messages" when embedding the Web Widget script to Google sites?
- Can I hide the department field on the pre-chat form?
- Vertical and horizontal offset of the Zendesk Chat widget
- Is it possible to have a message appear in a live chat when somebody clicks on the widget?
- How do I let my customers choose who to chat with?
- How can I hide the email transcript option in the chat menu?
- Can I create a direct link to a live chat popout window instead of using the widget?
- How do I manually install the Zendesk Chat widget in my Shopify store?
- What's considered a good loading time for the Chat widget?
- How can I stop a spam attack coming from the Chat widget?
- How do I hide live chat on certain pages of my website, but keep it on others?
- How to troubleshoot issues when only offline messages are received with the Chat widget
- My widget disappears when my agents are offline
- Why can’t I find the hide widget option on Chat?
- Can I turn my chats into tickets when I am offline?
- How to identify visitors in the Chat widget
- Troubleshooting guide: Why is the widget not showing on my website?
- Missing Chat widget settings
- Can I configure the Web Widget (Classic) to present Chat on my webpage only when a specific department is online?
- How do I make the widget open up directly to a live chat session when my customer loads my webpage?
- Can I stop visitors who load the widget before operating hours end from being routed to offline departments?