Ticket management
- Accessing your views of tickets
- Filtering tickets in a view to refine results
- Creating views to build customized lists of tickets
- Managing your views
- Exporting a view of tickets to a CSV file
- Accessing and using the Views admin page
- Creating a ticket on behalf of the requester
- Creating a follow-up for a closed ticket
- Sharing tickets
- Deleting tickets
- Merging tickets
- Marking a ticket as spam and suspending the requester
- Viewing and recovering deleted tickets
- Viewing, recovering, and deleting suspended tickets
- Managing tickets in bulk
- Viewing all events for ticket updates
- About channel switching logic in the ticket composer
- Using the Time Tracking app
- About flagged tickets
- Using the Mail API to update ticket properties from your inbox
- Accessing your views of tickets
- Filtering tickets in a view to refine results
- Creating views to build customized lists of tickets
- Managing your views
- Exporting a view of tickets to a CSV file
- Accessing and using the Views admin page
- Creating a ticket on behalf of the requester
- Creating a follow-up for a closed ticket
- Sharing tickets
- Deleting tickets
- Merging tickets
- Marking a ticket as spam and suspending the requester
- Viewing and recovering deleted tickets
- Viewing, recovering, and deleting suspended tickets
- Managing tickets in bulk
- Viewing all events for ticket updates
- About channel switching logic in the ticket composer
- Using the Time Tracking app
- About flagged tickets
- Using the Mail API to update ticket properties from your inbox