Setting Guide roles and permissions
Adding an individual user to a user segment in Guide
Edited Mar 06, 2025
1 vote · 0 comments
1
Vote
0
Comments
Understanding Guide user permissions for knowledge base access
Edited Mar 06, 2025
6 votes · 9 comments
6
Votes
9
Comments
Setting agent editing and publishing permissions on knowledge base articles
Edited Mar 06, 2025
7 votes · 8 comments
7
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8
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Creating management permissions to define agent editing and publishing rights
Edited Mar 06, 2025
13 votes · 6 comments
13
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6
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Creating user segments for Guide user permissions
Edited Mar 06, 2025
14 votes · 48 comments
14
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48
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Setting view permissions on articles with user segments
Edited Mar 06, 2025
16 votes · 43 comments
16
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43
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Edited Mar 06, 2025
2 votes · 21 comments
2
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21
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Understanding Guide roles and privileges
Edited Mar 07, 2025
23 votes · 9 comments
23
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9
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Changing an agent's role to grant Guide admin privileges
Edited Mar 07, 2025
4 votes · 2 comments
4
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2
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