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Setting Guide roles and permissions
Adding an individual user to a user segment in Guide
Edited Jun 21, 2024
1 vote · 0 comments
1
Vote
0
Comments
Understanding Guide user permissions for knowledge base access
Edited Jun 21, 2024
6 votes · 9 comments
6
Votes
9
Comments
Setting agent editing and publishing permissions on knowledge base articles
Edited Jul 12, 2024
7 votes · 8 comments
7
Votes
8
Comments
Creating management permissions to define agent editing and publishing rights
Edited Aug 12, 2024
13 votes · 6 comments
13
Votes
6
Comments
Creating user segments for Guide user permissions
Edited Feb 07, 2025
14 votes · 48 comments
14
Votes
48
Comments
Setting view permissions on articles with user segments
Edited Aug 12, 2024
16 votes · 43 comments
16
Votes
43
Comments
Edited Nov 13, 2024
2 votes · 21 comments
2
Votes
21
Comments
Understanding Guide roles and privileges
Edited Jul 02, 2024
23 votes · 9 comments
23
Votes
9
Comments
Changing an agent's role to grant Guide admin privileges
Edited Jun 21, 2024
4 votes · 2 comments
4
Votes
2
Comments