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Integrating Zendesk Chat with AI agents - Advanced

Troubleshooting advanced AI agents with Zendesk Chat

What's my plan? Add-on AI agents - Advanced Here are some common issues and suggested fixes: AI agent...

Edited Feb 11, 2025

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About message restrictions in advanced AI agents with Zendesk Chat

What's my plan? Add-on AI agents - Advanced Due to the limitation of the Zendesk Chat widget, there are thr...

Edited Feb 11, 2025

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Using carousels in advanced AI agents with Zendesk Chat

What's my plan? Add-on AI agents - Advanced When adding carousels to your dialogues, there are a few things...

Edited Feb 11, 2025

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Enabling automatic ticket creation for advanced AI agents with Zendesk Chat

What's my plan? Add-on AI agents - Advanced You can enable automatic ticket creation in Zendesk to meet you...

Edited Feb 11, 2025

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Routing tickets to groups with advanced AI agents and Zendesk Chat

What's my plan? Add-on AI agents - Advanced Routing here refers to the logic of setting the AI agent depart...

Edited Feb 11, 2025

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Escalating advanced AI agent conversations to Zendesk Support with Zendesk Chat

What's my plan? Add-on AI agents - Advanced To escalate chats that require further assistance from human ag...

Edited Feb 11, 2025

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Updating visitor information for advanced AI agents and Zendesk Chat

What's my plan? Add-on AI agents - Advanced There are two pieces of visitor information that can be updat...

Edited Feb 11, 2025

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Available CRM actions for advanced AI agents and Zendesk Chat

What's my plan? Add-on AI agents - Advanced CRM actions enable communication between AI agents and your ...

Edited Feb 11, 2025

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Hiding the department dropdown for advanced AI agents with Zendesk Chat

What's my plan? Add-on AI agents - Advanced Zendesk Chat widget can be customized to meet different require...

Edited Mar 27, 2025

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Customizing the Zendesk Chat widget with advanced AI agents

What's my plan? Add-on AI agents - Advanced Zendesk Chat widget can be customized to meet different require...

Edited Feb 11, 2025

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Configuring the Ultimate Chat Widget for advanced AI agents with Zendesk Chat

What's my plan? Add-on AI agents - Advanced This article describes legacy functionality and should be used o...

Edited Mar 07, 2025

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Authorizing Zendesk Chat for AI agents - Advanced

What's my plan? Add-on AI agents - Advanced Authorizing Zendesk Chat in the AI agents - Advanced Dashboard ...

Edited Feb 11, 2025

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Getting a list of integration IDs from messaging without connecting to AI agents - Advanced

What's my plan? Add-on AI agents - Advanced This guide describes how to obtain a list of integration IDs fr...

Edited Feb 11, 2025

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About Zendesk Chat error logs for advanced AI agents

What's my plan? Add-on AI agents - Advanced We have now introduced error logs for Zendesk Chat. Error logs ...

Edited Feb 11, 2025

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Best practices for creating CRM actions for advanced AI agents in Zendesk Chat

What's my plan? Add-on AI agents - Advanced This article contains some best practices to help you maximiz...

Edited Feb 11, 2025

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Connecting your advanced AI agent to Zendesk Chat

What's my plan? Add-on AI agents - Advanced Before connecting your AI agent in the AI agents - Advanced Das...

Edited Feb 26, 2025

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