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Integrating Zendesk Chat with AI agents - Advanced


Troubleshooting advanced AI agents with Zendesk Chat

What's my plan? Add-on AI agents - Advanced Here are some common issues and suggested fixes: AI agent...

Edited Feb 11, 2025

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About message restrictions in advanced AI agents with Zendesk Chat

What's my plan? Add-on AI agents - Advanced Due to the limitation of the Zendesk Chat widget, there are thr...

Edited Feb 11, 2025

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Using carousels in advanced AI agents with Zendesk Chat

What's my plan? Add-on AI agents - Advanced When adding carousels to your dialogues, there are a few things...

Edited Feb 11, 2025

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Enabling automatic ticket creation for advanced AI agents with Zendesk Chat

What's my plan? Add-on AI agents - Advanced You can enable automatic ticket creation in Zendesk to meet you...

Edited Feb 11, 2025

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Routing tickets to groups with advanced AI agents and Zendesk Chat

What's my plan? Add-on AI agents - Advanced Routing here refers to the logic of setting the AI agent depart...

Edited Feb 11, 2025

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Escalating advanced AI agent conversations to Zendesk Support with Zendesk Chat

What's my plan? Add-on AI agents - Advanced To escalate chats that require further assistance from human ag...

Edited Feb 11, 2025

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Updating visitor information for advanced AI agents and Zendesk Chat

What's my plan? Add-on AI agents - Advanced There are two pieces of visitor information that can be updat...

Edited Feb 11, 2025

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Available CRM actions for advanced AI agents and Zendesk Chat

What's my plan? Add-on AI agents - Advanced CRM actions enable communication between AI agents and your ...

Edited Feb 11, 2025

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Hiding the department dropdown for advanced AI agents with Zendesk Chat

What's my plan? Add-on AI agents - Advanced Zendesk Chat widget can be customized to meet different require...

Edited Feb 11, 2025

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Customizing the Zendesk Chat widget with advanced AI agents

What's my plan? Add-on AI agents - Advanced Zendesk Chat widget can be customized to meet different require...

Edited Feb 11, 2025

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Configuring the Ultimate Chat Widget for advanced AI agents with Zendesk Chat

This article describes legacy functionality and should be used only by customers who’ve already installed the Ultimat...

Edited Feb 11, 2025

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Preparing to connect your advanced AI agent to Zendesk Support or Chat

What's my plan? Add-on AI agents - Advanced Our approach is to integrate natively with Zendesk Chat. This m...

Edited Feb 10, 2025

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Authorizing Zendesk Chat for AI agents - Advanced

What's my plan? Add-on AI agents - Advanced Authorizing Zendesk Chat in the AI agents - Advanced Dashboard ...

Edited Feb 11, 2025

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Getting a list of integration IDs from messaging without connecting to AI agents - Advanced

What's my plan? Add-on AI agents - Advanced This guide describes how to obtain a list of integration IDs fr...

Edited Feb 11, 2025

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About Zendesk Chat error logs for advanced AI agents

What's my plan? Add-on AI agents - Advanced We have now introduced error logs for Zendesk Chat. Error logs ...

Edited Feb 11, 2025

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Best practices for creating CRM actions for advanced AI agents in Zendesk Chat

What's my plan? Add-on AI agents - Advanced This article contains some best practices to help you maximiz...

Edited Feb 11, 2025

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Connecting your advanced AI agent to Zendesk Chat

What's my plan? Add-on AI agents - Advanced Before connecting your AI agent in the AI agents - Advanced Das...

Edited Feb 10, 2025

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