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Using AI agents for email and web form


Quickstart guide: Autoreplies with articles

What's my plan? This functionality is part of AI agents - Essential. For customers on legacy plans or with...

Edited Feb 03, 2025

4 votes  ·  15 comments

4

Votes

15

Comments


Understanding how articles are evaluated for use in autoreplies

What's my plan? This functionality is part of AI agents - ...

Edited Feb 03, 2025

6 votes  ·  30 comments

6

Votes

30

Comments


Using autoreplies to recommend articles in email notifications

What's my plan? This functionality is part of AI agents - Essential. Autoreplies with articles are autom...

Edited Feb 03, 2025

2 votes  ·  26 comments

2

Votes

26

Comments


Using autoreplies to recommend articles in web forms

What's my plan? This functionality is part of AI agents - Essential. For customers on legacy plans or with...

Edited Feb 03, 2025

6 votes  ·  22 comments

6

Votes

22

Comments


Viewing and managing your autoreply settings

What's my plan? This functionality is part of AI agents - Essential. You can view ...

Edited Feb 03, 2025

6 votes  ·  3 comments

6

Votes

3

Comments


Analyzing your autoreplies with articles

What's my plan? Zendesk has renamed our bot capabilities. Answer Bot is now AI agents, Flo...

Edited Feb 03, 2025

3 votes  ·  15 comments

3

Votes

15

Comments


Deactivating autoreplies for article recommendations

What's my plan? This functionality is part of AI agents - Essential. You can d...

Edited Feb 03, 2025

2 votes  ·  6 comments

2

Votes

6

Comments


Troubleshooting: Autoreplies isn't recommending articles

What's my plan? This functionality is part of AI agents - Essential. If autoreplies isn't returning any recommen...

Edited Feb 03, 2025

3 votes  ·  10 comments

3

Votes

10

Comments