Client-side app, api request authorization

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  • Greg Katechis
    Zendesk Developer Advocacy

    Hi Vladyslav! Regarding the first portion of your question, this article (specifically step 2) will show you how you can send these requests to your APIs in a secure fashion. With respect to the second part, in a ZAF app, the only people that can use an app will be agents within the Zendesk instance, so you can be sure that they are legit Zendesk users. To get their user information, this will depend on the location of the app, however these docs will show you the method to use based on the location, as well as all of the available properties.

    Let us know if you have any other questions!

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