Internal Knowledge base creation
Publicado 02 mar 2023
Can anyone please advise / link the video of how to create a knowledge base for internal use?
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Publicado 02 mar 2023
Can anyone please advise / link the video of how to create a knowledge base for internal use?
1
1 comentario
Hannah Lucid
Here is the Zendesk article around best practices when creating an IKB.
Here is a Zendesk help center full of Guide resources for an IKB as well.
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