Zendesk Developer Users Group: Friday, March 31st, 2023

Below is a a basic run down of the times and topics covered in our first Zendesk Developer Users Group meeting. And, yes, the below summary list *is* AI generated.

A huge thank you to *all* of our members!!

Summary

2:45 Introducing the new members.
8:12 What’s your experience with Zendesk?
15:38 How to use Zendesk for client side apps.
20:41 What can be done in Zendesk?
25:32 Is there a way for us to interact with each other outside of the Zendesk user groups?
33:03 Are we at the point where prompt engineering is something that we need to know?
38:51 What’s going on with the drop-down?
45:23 How the Followers app works.
52:05 What are some of the tools that would be helpful as an admin?
57:23 Platforms for Mac and Linux development.

2023-04-11 Update:

A huge thank you and shout out to @... for hunting down and providing me with the chat from our meeting! Thanks Nicole! Thanks to Nicole, I am able to list the resources that were provided by those in attendance:

Developer Resources:

• Zendesk Developer Changelog
• Developer Roadmaps
• ZCLI Starter
• Postman Zendesk API Collection

We're starting to pick up some traction already. In our first meeting, there was a lot of interest and curiosity about how to develop for the Zendesk platform. In this meeting, we will be going over how to get ZCLI set up and also walk through an app that allows views to be created for agents that are followers of a ticket. This app uses tags and API calls, and runs hidden in the background.

Our next meeting is Friday, April 28th, 2023 at 1:00PM CT.

Bring your questions, curiosities, and ideas and let's see what we can create together!

Click RSVP to sign up now!