Event 'ticket.submit.done' with invalid field

1 Comentarios

  • Eric Nelson
    Zendesk Developer Advocacy
    Hey Василь,

    Based on your screenshot it looks like a ticket.save event may actually have complete which is why we see "Ticket.updated" this was probably from some other process or app running another update at the same time. This could be what the ticket.submit logs are in reference to, though it's tough to say based on the information that we have. If you'd like us to take a closer look feel free to open up a support request and share a screen recording replicating the issue. 

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