Listen to an event whenever user send a message from chat widget

1 Comentarios

  • Greg Katechis
    Zendesk Developer Advocacy
    Hi Karthick! I believe what you're looking for is ticket.comments.changed which you can find here. The difficulties would be that this would need to be running in the ticket sidebar location, which also means it can only listen to the ticket that is currently in the foreground. Otherwise, if this needs to listen to all tickets, this option wouldn't work for you. 
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