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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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      Custom Roles in Explore
      Planeado

      Feature Request Summary:

      Along with the roles of Admin, Agent, End User in Explore datasets,...

      Publicado 02 jun 2022 · Monica

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      "Today" option missing from Time filters on new dashboard builder?
      Planeado
      Hi Team! Not sure if this is a bug, or if i'm doing something wrong, or if it's meant to be like this for a reason, but ...

      Publicado 06 ene 2025 · Tim Grimshaw

      3

      Seguidores

      1

      Voto

      4

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      Transitioning to the new Explore dashboard builder: Your questions answered
      Hello, Zendesk community! Now that we’ve released the new Explore dashboard builder, we've revised our plan and put toge...

      Publicado 19 oct 2023 · Walter Bellante

      67

      Seguidores

      -16

      Votos

      96

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      Report multi-select values comma separated in a single row in exported CSV from Explore
      Respondidas
      The current behavior when exporting a CSV from Explore creates a new row for a ticket for each value in a multi select f...

      Publicado 23 may 2023 · Marcus Vickers

      10

      Seguidores

      7

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      6

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      Add images to dashboards in the new dashboard builder
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

      Publicado 04 dic 2024 · Jon Durlauf

      6

      Seguidores

      4

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      5

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      New dataset dedicated to all fields on the User and Org screens

      Feature Request Summary:

      I would like a user/organization dataset that is includes just the ...

      Publicado 22 sept 2023 · bill cicchetti

      3

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      3

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      3

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      Breakdown of the bot metrics (Engaged with bot / Transferred to agent...)
      Hello, The Dashboard Zendesk Answer Bot can give the number of users who engaged with the bot within a specific timefrme...

      Publicado 06 mar 2025 · Adrian

      1

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      0

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      1

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      End User: Detailed report
      Per Ticket#11543879 request, I am providing feedback on an end-user report that is not available. I need a report that p...

      Publicado 25 may 2023 · Gwynne Alkazin

      3

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      4

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      1

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      Omnichannel Dataset Data Restrictions

      Quick overview of product feature request or feedback and note who is affected by this issue:

      I...

      Publicado 22 nov 2024 · Elaine Foster-Jones

      5

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      10

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      4

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      Announcing enhanced Explore performance with a 37-month data retention limit
      Original article:

      Publicado 08 ene 2025 · 小林正左子

      13

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      8

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      15

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