Búsquedas recientes

No hay búsquedas recientes

Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

Nueva publicación
Mostrar todas
    Ordenar por actividad reciente
      Product feedback guidelines & how to write a good feedback post
      Mostrada

      Welcome to the Product Feedback Topic for Zendesk's Admin Center!

      No one knows our products bet...

      Publicado 29 sept 2023 · Shawna James

      2

      Seguidores

      0

      Votos

      0

      Comentarios

      Product Feedback + Feature Request Post Template
      Mostrada
      We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

      Publicado 29 sept 2023 · Shawna James

      5

      Seguidores

      0

      Votos

      0

      Comentarios

      How do you learn how to set up and optimize Zendesk?
      Mostrada
      Hello Zendesk admins, I wanted to ask you a question. How do you learn how to set up and optimize Zen...

      Publicado 23 ago 2021 · Phil Grove

      14

      Seguidores

      3

      Votos

      1

      Comentario

      What do you think about the new and improved Admin Center?
      Mostrada
      Zendesk admins, we heard you loud and clear! You wanted one place to update settings, a more structured, organized...

      Publicado 20 sept 2021 · Parag Pradhan

      68

      Seguidores

      -10

      Votos

      182

      Comentarios

      Roles | End user profile access
      It would be lovely if there were an option that would allow users within a role to add and edit all end users, wi...

      Publicado 19 mar 2025 · Shelby Darby

      1

      Seguidor

      0

      Votos

      1

      Comentario

      Feature request: use email headers as trigger conditions
      I would like to be able to use incoming emails' headers, such as To (and I suppose From and CC as well) as trigger condi...

      Publicado 22 mar 2023 · Daniël Nieuwendijk

      3

      Seguidores

      1

      Voto

      3

      Comentarios

      Numeric fields in Automation conditions
      Hi Zendesk Team! Do you have in product roadmap a feature of usage numeric ticket fields in conditions of automations?

      Publicado 28 nov 2022 · Kirill Akimov

      2

      Seguidores

      3

      Votos

      1

      Comentario

      Feature update: Make it easier to restrict availability of custom statuses by form or group
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

      Publicado 14 mar 2025 · mfg

      1

      Seguidor

      0

      Votos

      1

      Comentario

      Product Feedback - Capacity Rule Automation
      Hi Team, We would like to be able to have and use Capacity Rule Automations. Idea of these automations is the following:...

      Publicado 14 mar 2025 · Atanas

      1

      Seguidor

      0

      Votos

      1

      Comentario

      Feature update: Allow for tickets in a custom solved status to be excluded from default close automation
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

      Publicado 14 mar 2025 · mfg

      2

      Seguidores

      0

      Votos

      2

      Comentarios