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Création et modification de modèles d’e-mail dans Sell



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Nova Dawn

Zendesk Documentation Team

Modification le 06 févr. 2025


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4 commentaire

Hello, 

I would like to create a dynamique URL in a template e-mail like this : 

It's a basic feature. How can i handle this please ?

Thank you, 

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Dion

Zendesk Customer Care

Hi Edouard,

We do not have dynamic content in Sell but you can try to explore using "merge tags" which allow you to add in data from a custom field. Please see this article for more information: Using merge tags in your email messages

Regards,

Dion

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Hello, 

Your solution doesn't work.

For information, i create the link with zapier in a custom field after the creation of a contact and then I can insert this variable with the custom filed.

Best regards, 

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Dion

Zendesk Customer Care

Hello Edouard,

Please contact our support team and provide examples so that we can check.

Regards,

Dion

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