Rebranding the Answer Bot in the modern web widget

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Publication le 21 oct. 2021

Hello, I am in the process of setting up chat for our organization, and I wanted to know how to change the Answer Bot's name and avatar in chat to something a little more human. We are a community focused nonprofit organization so it's very important that we maintain a friendly and approachable image, and being able to rebrand our AI would help a lot.

I know that this is possible using the classic web widget, but I'd like to do this using the modern web widget because I also want to employ the flow builder functionality with the bot. 

Thank you in advance!


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