Currently, I need to retrieve data from Zendesk using the API, but I would like to have the ability to configure the API Key.
Currently, when I generate an API Key and use it to call the API, such as
/api/v2/tickets.json, I receive all tickets regardless of the brand or group. However, I would like to configure the API Key to have specific permissions such as read-only, write, or limited to a particular user. Additionally, I would like the API response to be filtered based on the user account. For example, if I have 4 tickets associated with my account, I only want to receive those 4 tickets from Zendesk's API, even if there are 10 tickets in total.
And many API need to permission Admin, how to pass with API Key Token such as api /api/v2/ticket_audits,... etc.
Please note that in this case, I am unable to create an access token using OAuthClient since it would impact other projects. If you have any ideas on how to create an access token corresponding to a specific member, I would greatly appreciate your advice.
Thank you, Admin.
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