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How to set Brand in Zendesk Chat for iOS?

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Vandad Nahavandipoor

Publication le 18 oct. 2024

Hello

 

We are using Zendesk Chat SDK “Zendesk-SDK/5.0.5 iOS/18.1 Variant/Chat”

 

We are setting the department information before chat starts but we also need to set the Brand information otherwise all new messages get set the default brand.

 

Could you help with this please?

 

Thank you

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2 commentaire

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    Vandad Nahavandipoor

    Any help please?

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    Tipene Hughes

    Zendesk Developer Advocacy

    Hi Vandad,
     
    In the case that your account has multiple brands, you should be able to change the brand at SDK initialization. Here’s a link to the docs which go in to a bit more detail.
     
    Let me know if you have any questions.
     
    Tipene

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