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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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      Retrieve ticket priority at key points in the life of the ticket
      Hello, Would it be possible in zendesk explore to have access to the ticket priority information at key moments of the t...

      Publication le 14 sept. 2021 · Anthony VIOLO

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      Phone Numbers in Explore
      Hey We need to be able to have Incoming phone number in Explore, the closest article I could find was

      Publication le 02 sept. 2021 · Ollie

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      Second and Third Reply
      Hi Zendesk, Please have second and third reply time implemented in Explore

      Publication le 30 août 2021 · sushmitha.satish

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      API - USERS - Role Type - Searchable via Explorer
      I haven't seen any post on this - but that doesn't mean one doesn't exist. I'm floored that

      Publication le 17 mai 2021 · Matt Brown

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      Ticket Tags in Chat Engagements Dataset
      Hi team, Can we get Ticket Tags added to the Chat Engagements dataset, the same way they're in the Calls and Tickets dat...

      Publication le 21 sept. 2021 · Owen Greenberg

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      Explore Report date on date / quarter
      Hi just wondering if we could have a feature for auto show data for the last 3 month of a certain date filtered? I.E if ...

      Publication le 30 août 2021 · Coda Payments

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      Mobile Access
      Currently, you can see an Explore Dashboard from a mobile device unless it is emailed delivered to you. It'd be nice if ...

      Publication le 17 sept. 2021 · Michael Chase

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      Copy Column name
      About the new funcion: Selectable tables It can just copy the contents of tables but not Column name. It would be more c...

      Publication le 07 mai 2021 · 蘇詩婷

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      Bring back the Filter other option
      Hi, On Zendesk explore, I used to be able to decompose a pie chart in smaller chunks in order to be able to dive in a sp...

      Publication le 01 sept. 2021 · Giovanni Berthelot

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      ”Explore recipe: Analyzing Answer Bot activity” Request for correction
      Explore recipe: Analyzing Answer Bot activity

      Publication le 22 sept. 2021 · 小林正左子

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