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Q&A - Help center and community

Ask your questions, engage in discussion, and find solutions related to knowledge management, customer portal, search, and theme customization.


Hi all, We use the Humble Squid theme for our Help Center. Within our Help Center, we currently have it broken out into ...

Publication le 10 juil. 2015 · Michael Hamilton

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In the Help Center, I want to add a link (and some other simple HTML) to the description field for just one category (fo...

Publication le 10 févr. 2015 · Permanently deleted user

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I have custom fields and forms and some fields don't appear on certain forms. However, when an end user goes to their ti...

Publication le 06 janv. 2015 · Administrator

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How can I remove a section or category from the help center?

Publication le 06 mai 2014 · DebbieCampbell

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I needed to move 40 articles from one section to another. (All sections use "manual" ordering, not date-based, nor alpha...

Publication le 22 déc. 2023 · Editor (Amber)

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Is there a feature that would notify a publisher when an article is new or has been changed - and is waiting to be publi...

Publication le 07 déc. 2023 · helen boyian

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Hi! In our articles for the Help Center, we use attachments when a client needs instructions or an example of how to fil...

Publication le 01 déc. 2023 · Evgeniy Litvin

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