IS it possible to export query or dataset through API?

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Qin Brian

Data ultimo post: 29 ago 2021

Hi Zendesk:

Now the APIs for Tickets/Chat/Agents etc are not convenient for data extraction.

For example, in Zendesk query there is built-in data for first reply time, we would like to extract through API automatically so we can build our own dashboard inside our company.

And we can utilize the data for multiple scenario instead of being limited by Zendesk's own space.

thanks

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