Reporting in Explore on Article Verification

image avatar

Melissa Lucore

Data ultimo post: 15 ott 2021

It would be helpful to have a list of articles by agent that have not been verified using Explore.  I can get the list in Guide Admin, however, I cannot export the report and send to each agent. Would also like a way to create monthly scheduled reports in Explore so I can send to each agent/manager.
It appears that in Explore I can currently see which articles are unverified, but not the corresponding author/owner.
Having this report available would allow for better maintenance of article verification and also allow for better resource planning (ex - if someone has 30 articles that need verified, they should spend more time on that than on tickets for the week).

6

11

11 commenti

Data
    Più recenti

      Accedi per aggiungere un commento.

      Non hai trovato quello che cerchi?

      Nuovo post