Agent Event API Endpoint Invalid

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Katie Edwards

Data ultimo post: 10 gen 2024

import requests
import json

ZENDESK_EMAIL = input("Email: ")
ZENDESK_API = input("API: ")

url = "https://xxxxxx.zendesk.com/api/v2/incremental/agent_events"
auth = ZENDESK_EMAIL + "/token", ZENDESK_API)
headers = {"Content-Type": "application/json",}
response = requests.get(url, headers=headers, auth=auth)

print("Full API response: ")
print(response.text)

Hi all, 

I seem to keep running into issues with accessing the Agent Events API endpoint. Above is my most recent paired-down attempt and I continue to get the following response: 

Full API response:{"error":"InvalidEndpoint","description":"Not found"} 
Error: 404 - {"error":"InvalidEndpoint","description":"Not found"}

I am a Zendesk admin and have been able to access many other API endpoints without running into this issue. Can anyone see anything obvious that I am doing wrong? 

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      Tipene Hughes

      Hey Katie,
       
      It looks like you need to update the base URL you're using to make the request. You can read more about that here.
       
      Feel free to reach out if you have any questions!
       
      Tipene

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