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How do I stop zendesk from automatically replacing URLs in Help Center API articles with zendesk URLs?

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KAZUYUKI NITANAI

Data ultimo post: 06 mar 2025

To whom it may concern,

 

I would like to check something about help center API articles in zendesk.
I exported from salesforce and imported information using help center API articles.
In some cases, the URL created in salesforce is replaced by the zendesk URL.
I would like to avoid this behavior. Is there any way to control this part?

 

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    Greg Katechis

    Zendesk Developer Advocacy

    Hi Kazuyuki! I'm not quite sure what you mean by this question, could you share an example of what's happening?

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