Ricerche recenti

Nessuna ricerca recente

Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

Nuovo post
Mostra tutti
    Ordina per attività recente
      Breakdown of the bot metrics (Engaged with bot / Transferred to agent...)
      Hello, The Dashboard Zendesk Answer Bot can give the number of users who engaged with the bot within a specific timefrme...

      Data ultimo post: 06 mar 2025 · Adrian

      1

      Follower

      0

      Voti

      1

      Commento

      End User: Detailed report
      Per Ticket#11543879 request, I am providing feedback on an end-user report that is not available. I need a report that p...

      Data ultimo post: 25 mag 2023 · Gwynne Alkazin

      3

      Follower

      4

      Voti

      1

      Commento

      Omnichannel Dataset Data Restrictions

      Quick overview of product feature request or feedback and note who is affected by this issue:

      I...

      Data ultimo post: 22 nov 2024 · Elaine Foster-Jones

      5

      Follower

      10

      Voti

      4

      Commenti

      Announcing enhanced Explore performance with a 37-month data retention limit
      Original article:

      Data ultimo post: 08 gen 2025 · 小林正左子

      13

      Follower

      8

      Voti

      15

      Commenti

      Explore Dashboard Beta Guide Data Set Not Available in Data Restrictions
      I want to migrate the various Guide dashboards we have in the current legacy dashboard builder to the new beta experienc...

      Data ultimo post: 03 mar 2025 · Stacy Win

      1

      Follower

      0

      Voti

      1

      Commento

      [Improvement] Adjust functionality of All History setting in Explore dashboard time filter
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

      Data ultimo post: 20 mag 2024 · Sam

      4

      Follower

      2

      Voti

      3

      Commenti

      Acceptance Rate on Agent Level for Messaging
      Feature Request: Agent-Level Acceptance Rate for Messaging Currently, the Acceptance Rate metric in Zen...

      Data ultimo post: 21 gen 2025 · Jahn

      3

      Follower

      2

      Voti

      3

      Commenti

      Exclude individual reports from Dashboard Data Restrictions
      We've tried to replicate our dashboards on the new Dashboard Builder, but we're coming up against one specific blocker t...

      Data ultimo post: 27 feb 2025 · D.Fitz

      1

      Follower

      2

      Voti

      1

      Commento

      It is very easy to accidentally delete an entire dashboard in beta dashboard builder
      In the new beta dashboard builder, it is very easy to accidentally delete an entire dashboard because the button to dele...

      Data ultimo post: 04 ott 2023 · Jordan Means

      3

      Follower

      3

      Voti

      2

      Commenti

      Use "Assignee" as a dynamic metric filter
      Found this is a limitation while trying to compare Agent metrics against global team metrics. While it is doable hardcod...

      Data ultimo post: 18 apr 2024 · Tiziano Di Rauso

      2

      Follower

      4

      Voti

      2

      Commenti