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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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      Retrieve ticket priority at key points in the life of the ticket
      Hello, Would it be possible in zendesk explore to have access to the ticket priority information at key moments of the t...

      Data ultimo post: 14 set 2021 · Anthony VIOLO

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      Phone Numbers in Explore
      Hey We need to be able to have Incoming phone number in Explore, the closest article I could find was

      Data ultimo post: 02 set 2021 · Ollie

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      Second and Third Reply
      Hi Zendesk, Please have second and third reply time implemented in Explore

      Data ultimo post: 30 ago 2021 · sushmitha.satish

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      API - USERS - Role Type - Searchable via Explorer
      I haven't seen any post on this - but that doesn't mean one doesn't exist. I'm floored that

      Data ultimo post: 17 mag 2021 · Matt Brown

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      Ticket Tags in Chat Engagements Dataset
      Hi team, Can we get Ticket Tags added to the Chat Engagements dataset, the same way they're in the Calls and Tickets dat...

      Data ultimo post: 21 set 2021 · Owen Greenberg

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      Explore Report date on date / quarter
      Hi just wondering if we could have a feature for auto show data for the last 3 month of a certain date filtered? I.E if ...

      Data ultimo post: 30 ago 2021 · Coda Payments

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      Mobile Access
      Currently, you can see an Explore Dashboard from a mobile device unless it is emailed delivered to you. It'd be nice if ...

      Data ultimo post: 17 set 2021 · Michael Chase

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      Copy Column name
      About the new funcion: Selectable tables It can just copy the contents of tables but not Column name. It would be more c...

      Data ultimo post: 07 mag 2021 · 蘇詩婷

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      Bring back the Filter other option
      Hi, On Zendesk explore, I used to be able to decompose a pie chart in smaller chunks in order to be able to dive in a sp...

      Data ultimo post: 01 set 2021 · Giovanni Berthelot

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      ”Explore recipe: Analyzing Answer Bot activity” Request for correction
      Explore recipe: Analyzing Answer Bot activity

      Data ultimo post: 22 set 2021 · 小林正左子

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