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Q&A - Apps and integrations

Ask your questions, engage in discussion, and find solutions related to Zendesk Support apps, targets, and webhooks.

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      tracking office access with vaccination status
      Con risposta
      Looking for a viable way to track office access with vaccination status.... pretty much ruled out Zendesk as a possibili...

      Data ultimo post: 11 feb 2022 · Cameron Greenfield

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      Changing our app from private to public
      Con risposta
      If we already have a private app, what are the steps we'd have to take to convert it to a public app on the marketplace?...

      Data ultimo post: 09 feb 2022 · Blake McDermott

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      Azure AD SSO XML error
      Con risposta
      "AADSTS7500525: There was an XML error in the SAML message at l...

      Data ultimo post: 02 feb 2022 · Marcel Gutt

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      Complex JSON in webhook body
      Con risposta
      As part of my webhook event whenever a ticket is created/updated, I'm trying to send a JSON response that mirrors what I...

      Data ultimo post: 27 gen 2022 · Stefan Dao

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      Scheduling a Zoom Meeting
      Con risposta
      Hi, We've installed the Zoom integration and applied an API token within Zoom but when we attempt to schedule a Zoom mee...

      Data ultimo post: 08 gen 2022 · Phil Baker

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      App working fine locally but not in instance(private app)
      Hi team, After developing the app, we tested locally using "zat=true" all the features of the App were working fine but ...

      Data ultimo post: 07 gen 2022 · Suman Chinnaraju

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      Resize Sidebar App on Sandbox
      Con risposta
      Is there any way to resize the sidebar app on sandbox? Its working on the main zendesk application but it doesn't seem t...

      Data ultimo post: 23 dic 2021 · RJ Torres

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      Is there any way to resize your ticket sidebar in your zendesk app? or how to be resizable to?
      Con risposta
      Is there any way to resize your ticket sidebar in your zendesk app? or how to be resizable to?

      Data ultimo post: 22 dic 2021 · KD Gomez

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      Tracking Feature/Enhancement Requests
      Con risposta
      We receive feature requests from our enterprise clients and I'd like to consider tracking them in ZD. It seems like most...

      Data ultimo post: 15 dic 2021 · Nikki

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      Integration with 'Procedure Flow' type tool
      Con risposta
      We're looking for a Zendesk-integrated tool to create step-by-step troubleshooting and standard operating procedure flow...

      Data ultimo post: 14 dic 2021 · Josine Pentin

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