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Q&A - Help center and community

Ask your questions, engage in discussion, and find solutions related to knowledge management, customer portal, search, and theme customization.


You know how many of the zendesk support articles show this image at the top of the article:

Data ultimo post: 15 mar 2016 · Jason

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I would like all my images in help center articles to have some sort of border or shadow around them because many of my ...

Data ultimo post: 28 gen 2016 · Jason

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Is it possible to add (or if there is already one, how can you edit) a footer in every Help Centre article? We want to a...

Data ultimo post: 27 gen 2016 · Simon St John

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I've customized the help center which will be the landing page for users. How do I add a "Submit a Request" button to th...

Data ultimo post: 04 ago 2015 · Gus Ko

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Hello, We just started our subscription and I'm tasked with migrating our existing documentation to the Help Center. The...

Data ultimo post: 14 mar 2016 · Using_Zendesk

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The following if clause checks if the variable "name" exist. {{#each categories}} {{#if name}}name exists.{{/if}} {{/eac...

Data ultimo post: 09 mar 2016 · Daniel Sagaya Raj

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I'm trying to send an ajax request to "example123.com". requests: { something: { url: '

Data ultimo post: 25 feb 2016 · fdfdsfds

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i wanted to be able to enable comments for internal users on articles (to provide feedback to authors) when viewing cont...

Data ultimo post: 22 gen 2016 · Denise Stokowski

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What is the best way to access the categories or category tree with article in the header? Every time I save I get an er...

Data ultimo post: 01 dic 2015 · Chris Mills

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Hi Everyone, We're currently building out our help center which is a really exciting time for us. One thing we're lookin...

Data ultimo post: 28 ott 2015 · Datix Ltd

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