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Web Widget(従来版)でのAPIを使用したオートリプライの設定



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Aimee Spanier

Zendesk Documentation Team

編集日時:2024年6月21日


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3件のコメント

hi.

I have enabled Answer Bot and manned chat in the widgets on the Help Center site.

When you open the widget, you'll see a comment saying "Get in touch" after the bot's greeting. Can I change the text "Get in touch" ?

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Dylan Tragjasi

Zendesk Customer Care

Hey there,
 
It is not currently possible to modify the "Get in touch" button shown in the screenshot below.
 

 
You may want to consider switching to Messaging as outlined here. This will provide you with access to Flow Builder, which allows significantly more customization as far as the kind of wording you can use within your widget. 

Hope this helps! 

- Dylan 

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Hi Dylan

Looking at the API reference, I thought I might not be able to. You can't do that. Consider Messaging & Flow Builder.

Thank you friend!

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